We ALWAYS have a trial assessment with all new dogs before their main home from home dog boarding stay.
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This is so that your little dog gets to explore our house and garden in their own time, get to know us and our dogs Missy and Winnie, and get used to different smells and family routine.
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Available to small dog breeds UK
We usually take them for a dog walk locally to see how they are out and about. We have fun with them with lots of dog enrichment and playing.
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We feed them and give them healthy dog treats. And of course, lots of strokes and love at our home from home dog boarding.
We aim to keep trial assessments a positive experience so that your little one knows you are coming back for them after their home from home dog boarding experience with us.
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It is a dry run for how they will cope without you and in our home dog boarding environment.
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You MUST be available to collect them early if we assess that they are not coping and need to go home. Please read our important notice below.
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Your dog's welfare is our top priority.
All home dog boarding bookings are only confirmed once a successful trial assessment has been completed.
There are no exceptions to this.
This means that we do not accept any last minute bookings for dogs we have never met. The registration process including a trial assessment usually takes a couple of weeks to complete depending on our availability. Our clients check our availability up to 1 year in advance and before they book their holidays.
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Trial assessments are crucial for successful
home from home dog boarding stays
and are non-negotiable
IMPORTANT NOTICE
This is a trial assessment. There are no guarantees that your dog will behave how you want them to behave to be successful during their trial. Most dogs settle with us, occasionally a dog isn't able to. There are no bad dogs. Just dogs with different pet care needs.
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Please understand that you are buying our professional assessment of your dog's suitability for home boarding with us. We have many years professional experience of successfully boarding a variety of different dogs. We will provide feedback to you about how well your dog is doing on their trial.
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If we assess within the first few hours of arrival that your dog is unsuitable for home boarding with us due to aspects of their behaviour, and in our professional judgement we believe it kinder for your dog and in their best interests to go home rather than be unhappy for a prolonged period overnight, we will require you to collect them asap. However inconvenient and disappointing this may be for you, we are putting animal welfare as a top priority. We will not be able to offer a refund as we will already have carried out our professional assessment of your dog.
“Mary Puppins provides an excellent holiday experience for your little dog. He was very well cared for in every way and I would recommend them to anyone - you can be sure they are having the best time!"
Julie (Barney)
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VIP Luxury Dog Home Boarding Client, Cheshire
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